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January 18, 2008, Newsletter Issue #97: Conflict Management Training Courses
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Tip of the Week
In every office setting there are conflicts of different personalities between co-workers, conflicts between superiors and employees, or conflicts between customers and employees. These can be resolved through conflict management training. These online courses teach students skills to negotiate everyday situations, deal with difficult people, move past conflict, problem solving and decision-making skills, and counseling strategies. Conflict resolution is a necessity in the every day world of doing business.
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